Welcome to Swapnil Arts (hereinafter referred to as “we”, “us”, or “our”). This Shipping Policy outlines our procedures for shipping orders placed on our website. Please read this policy carefully before making a purchase.
1. Order Processing
Once your order is placed, we strive to process it promptly. Orders are typically processed and dispatched within 4 business days, excluding weekends and holidays. Please note that order processing times may vary depending on product availability and order volume.
2. Shipping Methods
We offer several shipping options to accommodate your needs:
- Standard Shipping: Our standard shipping method typically takes 3 business days for delivery within domestic locations.
- Express Shipping: For faster delivery, we offer express shipping options with delivery typically within 3 business days.
- International Shipping: We ship to select international destinations. Please note that international orders may be subject to customs clearance procedures and import duties, which are the responsibility of the recipient.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order, the shipping method selected, and your delivery address. You can view the shipping rates for your order during the checkout process before completing your purchase.
4. Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. You can track the status of your order using the provided tracking number on our website or the carrier’s website.
5. Delivery
Delivery times may vary depending on your location and the shipping method selected. While we strive to deliver orders promptly, please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions or carrier issues.
6. Order Status Updates
You will receive email updates regarding the status of your order, including order confirmation, shipping confirmation, and delivery confirmation. If you have any questions or concerns about your order, please contact our customer support team for assistance.
7. Shipping Restrictions
We currently do not ship to certain locations due to logistical constraints or legal restrictions. If you are unsure whether we ship to your location, please contact us before placing your order.
8. Returns
Please review our Return Policy for information on returning products and requesting refunds related to shipping.
9. Contact Us
If you have any questions or concerns about our Shipping Policy or your order, please contact us at 9119424295 or [email protected].
Thank you for choosing Swapnil Arts. We appreciate your business!